Remote Retention Specialist

Our people, our culture: This is #InspiroNation https://youtu.be/SKi-zDKZzhE

Want to be a FULLY REMOTE AGENT and use your own equipment?

YOU MUST RESIDE IN OREGON (Marion, Lane, Deschutes, Douglas, and Jackson Counties ONLY) and meet minimum computer, accessories, and internet specs in order to perform the essential position functions.

#InspireYourNext by starting your career with Inspiro.

As a Remote Sales/Retention Specialist you will be responsible for selling new accounts and/or retaining current DISH Network customers by creating value in the product, showing empathy, identifying concerns, and overcoming any objections ALL while cultivating long term client relationships through a foundation of trust and value.

Base Pay: $14.00-$14.50/hr depending on location

Pay Range Avg: $17.00-$32.00/hr including commission

Training: 4 weeks of paid classroom and on the job training

Hours of Operation: 6:00AM-10:00PM PST-7 days a week

Fixed production schedule that will include one weekend shift beginning the 5th week of employment.

Perks of Employment*:
$500 Milestone Bonus – $250 after 90 days and $250 after 120 days

Highly competitive base hourly rate, PLUS $2/hr attendance incentive, AND an exceptional commission structure
40hrs/ week with opportunity for overtime
AWESOME BENEFITS!!!!

Full Medical, Dental, Vision, Tenure accrued PTO, paid holidays, Life Insurance, LTD, & STD
DAY ONE eligibility of 401k with 3% match
Discounts up to $600 annually on Dish services for all Employees
$500 Employee Referral Bonus with no cap
$25 Internet Stipend per month after 60 days of employment
2 paid You Days: one earned after 90 days and 120 days
*Conditions apply to various benefit eligibility

Responsibilities:
Build quick rapport with existing customers using assertiveness and confidence to educate them on the value of remaining a DISH customer
Apply sales methodologies and problem-solving strategies to best position DISH’s products and services while providing long-term, individualized solutions to customers and saving all accounts with integrity
Identify customer pain points, overcome objections and create urgency to remove any roadblocks that may have the customer wanting to discontinue their service
Apply proven de-escalation skills with any upset or irate customers prior to addressing their needs to ensure a positive customer experience
Be receptive to receiving and applying any and all Coaching or Feedback given by the Leadership team
Other similar and/or related duties as assigned
Requirements:
Goal oriented, self-motivated, confident, thick skinned, thorough and tenacious
Adaptable and flexible to change.

Willing to work the shift and hours
Self-Motivated to successfully exceed goals while consistently striving to be a top performer
Efficient with navigating and multi-tasking on a desktop computer, using web-based tools to stay current on industry-wide products, features, and services
1 year Sales Experience preferred
High School diploma or GED
As a company we strive for our Leadership Team to be promoted from within.

We have several career paths for our employees to pursue within Operations, Training, Workforce, Quality Assurance, Upper Level Management and more!

#InspireYourNext by becoming a part of the Inspiro family AND APPLY NOW!

A team you want to be a part of: https://youtu.be/qsBLBRg15U8

Inspiro On-site address: 200 W Hanley Ave.

Coeur d’Alene, ID 83815

Job Type: Full-time

Pay: $14.00
– $37.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
Work from home
Schedule:
10 hour shift
8 hour shift
Supplemental Pay:
Bonus pay
Commission pay
Signing bonus
Application Question(s):
Do you reside in Oregon, as this is a requirement of the position?
Education:
High school or equivalent (Preferred)
Experience:
Sales: 1 year (Preferred)
Work Location: Multiple Locations

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