Restaurant Mananger – Salem, Or Area

We oversee all Jack in the Box locations in the area.

This position will either be based in the Salem, Oregon area
– we are open to discussion during the hiring process.

Restaurant Manager (“RM”) @ Jack in the Box (“JIB”) | Northwest Group, Inc.

(“NGI”)

Does this sound like you?

We’re looking for people passionate about service.

If taking care of people is at the core of everything you do, and you want to join a national brand offering opportunities for growth and promotion, then NGI is just the team you’re looking for!

Overview
The RM is critical to NGI operations and responsible for significant revenue.

This position requires superior management, communication, organizational, people and follow-up skills.

The RM is directly responsible for all operational, administrative, employee and customer service management of their assigned restaurant to optimize sales and contribution margin.

RMs ensure exemplary service and food quality in line with Jack in the Box brand standards.

They champion NGI vision, mission and values to deliver the best possible service to our guests.

An effective leadership strategy is key to a successful guest-centric culture that consistently delivers excellent, repeatable guest experiences.

This role is designed to evolve as needed to support and drive the business through operational excellence.

You will direct every restaurant function and engage with supporting functions regarding compliance, fiscal health, management of labor, site equipment, landscaping, marketing, offers, guest metrics, reporting and operational procedures that directly impact how our guests are being served.

As RM, you will be assigned to lead a restaurant where you will be required to spend meaningful time working shifts; demonstrating operational and guest service leadership to Managers, Team Leaders and Team Members.

The RM will report directly to the District Manager.

The RM’s focus is operational excellence and training improvements needed to exceed NGI standards, by:
Analyzing guest experiences across day part, day, week, month, quarter and yearly metrics
Complying to brand, local, state, federal, operational and other regulatory requirements
Organizing, submitting, tracking and storing documents in a secure manner
Championing guest service culture throughout NGI
Embracing all NGI-JIB web / mobile systems, processes, applications, tools
Monitoring guest metrics to empower teams to deliver on all guest experience aspects:
Food Safety, Crew Friendliness, Speed of Service, Order Inaccuracy, Food Taste, Restaurant and Site
Cleanliness, Internet Rating, Guest Alerts, Theft Reports, Order Cancellations, etc.
Motivating, inspiring and coaching teams to achieve desired results
Finding root cause of underperformance; developing targeted action plans to address deficiencies
Evaluating new product launches by auditing restaurant before, during and after rollouts
RMs will be required to have and demonstrate the following skills:
Energetic leadership, passion for exceptional service delivery
Clear verbal / written communication follow-up
Integrity, ethical values, responsibility, follow-through and adherence to company policy
Time management, organization, planning, delegation, teaching, scheduling and coaching
Hires, recognizes, retains, motivates, trains and develops quality employees at all levels
Creates business forecasts for location supervised, with focus on contribution margin
Understands food, labor; directs and manages costs to reduce loss / increase revenue
Monitors labor to identify training needs; works to optimize use of allotted labor
Ensures employees are knowledgeable, properly trained and certified across all workstations, to maximize all aspects of guest service and cost controls
Ensures (1) certified Person In Charge (PIC) is working each day part in assigned restaurant
Familiar with local market; knows store location and how it fits into surrounding community
Generates community outreach and marketing strategies that suit the location
Proactively complies condition of site, facility and staff cleanliness to brand standards
Maintains a safe and secure operation for employees and guests
Understands NGI vision, mission, strategy, goals and objectives
Promptly responds to all communications (calls, emails, texts, voicemails)
Physical Requirements
Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and valid certification to drive a motor vehicle.

Ability to operate a computer keyboard.

Benefits
We are a pay for performance organization.

Starting pay commensurate with experience.

The following specific benefits covered by NGI are applicable to you only as a direct employee of NGI:
Salary or competitive hourly rate, with merit increases
Quarterly Bonus
Additional Incentives
Health Care (medical, dental, vision)
Paid Vacation
Paid Sick Time
Job Type: Full-time

Pay: $45,000.00
– $55,000.00 per year

Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Physical Setting:
Quick service & fast food restaurant
Schedule:
Day shift
Weekend availability
Supplemental Pay:
Bonus pay
Education:
High school or equivalent (Preferred)
Work Location: One location

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