Administrative Assistant II – ENT & General Surgery

Mid-Columbia Medical Center is looking for a qualified Administrative Assistant II to work in both ENT and General Surgery Clinics.

This is a full time position and will be eligible for a comprehensive benefits and time off package. 

Responsibilities
May coordinate the process and flow of administrative work, maintaining complicated and confidential records, preparing or compiling reports or assisting providers and clinical staff as requested.May assist in guiding patients through the entire healthcare experience including physician services, diagnostic or specialty services and hospitalizations.

May involve understanding and working with insurance plans and benefit designs, and pre-authorization procedures, and some knowledge of CPT and ICD coding.

Work is generally performed independently requiring judgment and problem solving skills under limited supervision.

May register patients and offer phone coverage in absence of or as backup to reception.

Qualifications
Education: High School Graduate or equivalent; College Coursework preferred Licensure/Certification: May be required to have CPR/BLS certification depending upon assignment Experience: Minimum two years of progressively more responsible health care experience or equivalent education in at least one of the following areas required: Patient Registration; Medical Records/Health Information; clerical support experience; Insurance Verification Authorization/Referrals Skills/Knowledge/Abilities: Advanced clerical skill with appropriate computer systems and software packages.

May require ability to transcribe reports, forms, and correspondence, including the use of technical and medical terminology, from longhand or dictation Ability to compose routine correspondence and reports; ability to edit documents for grammar, punctuation, etc; Time Management Skills.

Knowledge of departmental policies and procedures.

Time Management and Organization Skills Ability to handle multi-lined telephone system Ability to work with confidential information and adhere to privacy regulations.

May require ability to keyboard at 60 words per minute

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