E-Commerce and Customer Service

We are a high-volume apparel print shop looking for someone who has experience in e-commerce and customer service to run our online retail stores such as Amazon and Etsy.

Our perfect candidate must have strong written and verbal communication skills, be a team player, attention to detail, and willingness to learn all the ins and outs of our company.Hours: (Part-time) Monday Friday 9 a.m
– 1 p.m or 12 p.m.

5 p.m.Key responsibilities & duties:The ideal candidate will have e-commerce and customer service experience and will be responsible for the following tasks:* Create listings: uploading and editing all inventory on our Amazon Merchant and Etsy accounts.* Providing customer support, including issuing refunds and responding to customer inquiries.* Promptly communicating issues with the proper teams to facilitate replacement orders or changes in customer orders.* Providing a positive customer service experience to represent the company* Data entry regarding customer orders* processing ordersSecondary tasks may include:* picking blanks for screen printersWork experience and skills:Experience with e-commerce and customer service is required.

We are willing to hire candidates who employ attention to detail and consistency.Please tell us about yourselfWed like to know a bit about you before meeting you!Job Type: Part-timeBenefits:* Dental insurance* Health insuranceSchedule:* Day shiftExperience:* relevant: 1 year (Required)* eCommerce Customer Service: 1 year (Required)Work Location:* One locationTypical start time:* 9AMTypical end time:* 5PMThis Job Is:* A job for which military experienced candidates are encouraged to apply* Open to applicants who do not have a high school diploma/GED* A Fair Chance job (you or the employer follow Fair Chance hiring practices when performing background checks)* Open to applicants who do not have a college diploma* A job for which people with disabilities are encouraged to applyCompany's website:* PortlandINK.comWork Remotely:* No

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