Deployment Technician II

Who we are. For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? At Stefanini, we’re passionate about enabling our customers to win and about exceeding their expectations. Nike does more than outfit the world’s best athletes, and we at Stefanini do more than provide technology support. Together, we’ve created a place to explore your potential, obliterate boundaries, and push out the edges of what can be. We look for people who can grow, think, dream, and create. Our cultures thrive on embracing diversity and rewarding imagination. The brand seeks achievers, leaders, and visionaries. It’s about each person bringing skills and passion to a challenging and constantly evolving game. Position is responsible for imaging PCs and preparing equipment (PCs, peripherals, monitors, andor telephones) for deployment, within a reasonable amount of time, transfer user’s data and resolve routine troubleshooting problems, and maintains close communication with other positions involved in the deployment cycle (Project Coordinators, Schedulers, Deskside Technicians, etc.). Entry level position. Works on assignments that are routine in nature. Works with either close supervision of clearly defined procedures. Attendance and schedule adherence are requirements of this position. Deployment of computers, peripherals, monitors, smartphonesIPhones, and VOIP phones.Migration of user data.End user orientation and troubleshooting.Preventive checks on AV (audio video) equipment.Administrative tasks.Disposal of old equipment. What do you need to succeed?High school diploma or equivalent required. Typically requires less than 1 year of related experience. This is an entry level position.Experience imaging and configuring PCs. Basic computer troubleshooting skills.Experience andor knowledge of setting up and configuring VOIP.Experience troubleshooting and supporting computers.Excellent customer service skills.Strong background in Windows Operating Systems with emphasis on Windows 7.Basic MS Office knowledge.A valid driver”s license and proof of auto insurance.Ability to manage time effectively.Ability to effectively communicate technical information ta non-technical audience.Ability to walk, bend, and lift equipment up to 50 pounds, and engage in labor related duties of connecting computer equipment.Attendance and schedule adherence are requirements of this position. What you’ll getWork with brilliant minds, often within a global capacityComprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much moreOpportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we’re differentBrazilian and privately owned companyAgility, flexibility, and innovation are in our DNAFlat organizational structure which enables faster communication and decision making Take a look for yourself Here’s one of our own, talking about the culture, space and growth opportunities httpswww.youtube.comwatch?vj8O37KNINdY

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