Member Service Representative (Call Center)

AAA Oregon/Idaho is looking for individuals who are passionate about helping people to join our World-Class Call Center!

$1,000 Signing Bonus!

Paid after 90-days of active employment

Location: Onsite training.

Based out of our Portland, OR or Boise, ID Call Center locations.

Work from home eligible after 30-to-90-day training period.

Hours: Day, Swing OR Graveyard.

Full-time with set schedule.

Start Date : Next training class targeted to start third week of February 2022.

Pay: Starting at $16.25 per hour PLUS shift and bilingual differentials up to an additional $3.75 per hour.

Full Benefits: Employee and family health and dental insurance (over 75% employer paid!), up to 9% 401(k) employer contribution, life/disability insurance, free AAA membership, professional advancement and more.

Up to $250 bonus after hire if verified, fully vaccinated + boosted for COVID-19.

The Member Service Representative assists AAA members with roadside assistance and membership sales.

In this position, you will determine the appropriate level of service, route calls and accurately record information via computer while providing top quality member service.

The Call Center is a fun and energetic environment that is looking for like-minded individuals that love helping people.

Desired skills include:
High school education or equivalent.
Customer service, retail and/or hospitality experience preferred.
Strong verbal communication and interpersonal skills.
Basic proficiency in computer skills required.
Bilingual (English/Spanish) a plus!
We offer:
Competitive pay (Starting at $16.25 per hour.

PLUS shift and bilingual differentials up to an additional $3.75 per hour)
Flexible schedule
Affordable health and dental insurance
Paid holidays, paid vacation and sick days
Up to 9% 401(k) total employer contribution
Advancement opportunities
Free AAA membership!
We embrace the word go but know when to slow down and breathe in.

We believe in quality time, in family time, in getting home on weeknights and away on weekends.

We are forward thinking
– We go to jobs we like, and we want every dollar to matter.

We look for balance, for security and stability, for peace of mind.

We are sons, daughters, mothers and fathers.

We are doers, sharers and learners.

We get our feet wet
– we hike, bike, ski, surf, climb, fish, hunt and gather.

We go for a great deal, a challenging workout and a wide-open road.

We drive, ride, cruise and fly.

We are sightseers, adventurers and explorers; discovering new places, uncovering new worlds.

We go for the past, present & future.

We are AAA.

COVID-19 Related Notice: In support of our Community value, AAA Oregon/Idaho has taken strict precautions to ensure the safety of team members at all times.

We follow all local, state, and federal requirements and health department recommendations requiring face coverings, distancing, quarantine/isolation, and any and all State or Federally mandated vaccination or testing requirements.

Additional Safety guidelines are available upon request and site-specific information is available by location.

Up to $250 in COVID-19 vaccine incentives!

$125 after hire if verified, fully vaccinated for COVID-19 plus an additional $125 after booster.

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