AT HOME Customer Service Representative

*Must live in Oregon or Washington and have ability to travel to corporate office in Milwaukie Oregon occasionally for business need.*

WORK from HOME

Monday
– Friday Schedules!

Active Telesource is a call center.

We have been in business in the Portland area for over 20 years!

We are looking to hire experienced call center professionals, for our team.

The position being filled is straight forward “customer service”.

INBOUND CALLS ONLY.

As a customer service representative, you will provide excellent customer service for new and existing customers via phone, chat, and email communications.

You will receive thorough remote classroom training, and have ongoing leadership support.

Position Requirement:
Ability to pass pre-employment drug test (includes marijuana)
Ability to pass pre-employment criminal background
Ability to travel to corporate office (Milwaukie Oregon) on occasion as business need requires
Call center experience
High school diploma or equivalent
Effective communication skills – via phone, chat, email
Ability to learn and adapt to new CMS systems, policies, procedures
Solid knowledge and understanding of basic mathematical skills
Additional Details:
Orientation: Friday, December 3rd
Training Begins: Monday, December 6th
Training Schedule: 8am
– 5pm, M-F (approx 8 weeks)
Work Schedules: All full-time 40hrs week.

Work schedules are assigned upon successful completion of training and will fall within the business hours of 7am-6pm Monday-Friday
Include with resume: Good contact phone number AND email.

Job Type: Full-time

Pay: Up to $18.50 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
COVID-19 considerations:
The safety of our staff is of he upmost importance!

All standard Covid protocols are in when visiting our office.

Application Question(s):
Have you worked for Active Telesource previously?
Do you live in the state of Oregon or Washington?
Education:
High school or equivalent (Preferred)
Experience:
Call Center: 1 year (Required)
Language:
Spanish fluently (NOT required, but usable skill) (Preferred)
Work Location:
One location
Work Remotely:
Yes
Work Location: One location

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