Saturday, 23 October 2021

FOH Restaurant Manager – Winter 2021/22

As a valued Restaurant Manager at Crystal Mountain, you will motivate, inspire, and mentor staff, delight our guests and commit to providing excellent customer experiences.

As an innovator, we will look to you to find new and better ways of developing a dynamic and successful team.

You will utilize your superior organization and communication skills to quickly address concerns and discover lasting solutions while upholding our high standards for 100 percent guest satisfaction.
ESSENTIAL DUTIES
Assists Group Manager in creating the budget and upholds the budget
Responsible for maintaining par levels and ordering product
Coordinates how product gets to venue
Responsible for inventory input and calculation of COGs
Conduct staff meetings
Set schedules for FOH and BOH
Manage and oversee venue operations
Help achieve restaurant operational objectives
Plan and develop staff incentive programs
Assist the Group Manager in the planning of strategies
Respond to customer concerns and questions
Control costs and minimize waste while ensuring high quality of preparation
Nurture a positive working environment
Maintain a safe, healthy, and secure working environment
Help maintain current reservations system and training when needed
Promote and market the business
Help oversee stock levels and order supplies when needed
Coordinate communication between from front of the house and back of the house
Assist the General Manager with daily pre-shift meetings
Gather guest & employee feedback and recommend improvements to management
Assist in administering training programs
Monitor labor and product expenses to remain within budget, meet goals, and successfully advertise and support the CMR brand
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
1+ years’ experience in a restaurant lead role in the hospitality industry
POS experience required
Positive attitude and excellent communication skills
Must have Washington MAST Card
Must have Washington Food Handler Card
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position is required to work evenings, weekends and holidays while in operation.
Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer

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