Spa Front Desk Sales Associate

Job Overview:Sandhill Spa is seeking friendly and enthusiastic individuals to fill the role of Front Desk Spa Sales Associate. This person will help build and maintain customer relationships by offering exceptional customer service, promotion and sale of services, retail sales, and supporting the Massage and Esthetician team. We are looking for positive, outgoing individuals to join the team. We enjoy being of service to our guests, making sure that their time spent with us is the best part of the day. We provide a sanctuary from daily stress through rejuvenating therapies that bring our guests back time and time again. You are a critical link in ensuring that our customers’ experience in our destination spa is nothing other than OUTSTANDING! The primary responsibilities of this role include, but are not limited to:General Responsibilities:Assist spa operations, including but not limited to; answering telephones and scheduling appointments, service upgrades, stocking shelves, Reception area cleanliness and organization, vacuuming and sweeping.Coordinate Promotional Sales displays and actively find creative ways to market the spa.Handle any and all transactions including, but not limited to cash, credit card, room charges and gift certificates. Receive payments for goods and services and properly account for the money. Reconcile daily sales, deposits, and receipts, when applicable. Maintain a professional and clean work environment and appearanceGracious and prompt client reception with point-of-sale closing and follow-throughBecome knowledgeable with the products retailed through onsite trainingMust maintain strong email communication regarding shift changing and client requests Update internal notes to keep other spa desk members informed.Must be able to accurately follow verbal and written instructions.Must be detailed-orientated and able work well under pressure in a fast-paced environmentJob Qualifications:Must have a passion for creating an exceptional experience for all guestsPrevious customer service and sales experience highly preferredAbility to work a flexible schedule including days/evenings/weekends is a mustExceptional organizational and prioritizing abilityAbility to remain calm, focused and pleasant in a fast-paced environmentAbility to work well with othersExhibit effective communication skills, both written and verbalIntermediate keyboard skillsComputer proficient (experience with Booker spa booking software a plus)Basic math skills and prior cash handling experienceFor full job description and duties, and to apply, please visit /careers

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