Sunday, 7 March 2021

Digital Production Manager – 6 months contract

Production ManagerSanta Clara, CAWe are looking for a Production Manager with content management and people management experience. We are standing up several new technologies aimed at strengthening our segmentation and personalization initiatives as we expand internationally. We need an individual who can understand these systems, understand the groups who need to utilize them, and develop processes that allow us to take full advantage of our new capabilities. This individual will be responsible for managing our DAM as well as directing a group of producers.Responsibilities* Understand the capabilities of our CMS (Contentful) and DAM (Cloudinary)* Traffic, organization, and tagging of incoming assets* Understand the capabilities of Adobe Creative Suite and how to best utilize its capabilities (i.e. how to set up templates, smart objects, actions, etc. to be accessed and output by the DAM)* Develop processes to efficiently use the DAM to feed our email and ad technologies (Adobe Campaign, Google Web Designer, Smartly.io, etc.)* Bridge the gap between the Creative and Performance Marketing teams (i.e. generating links including image transformation data based on input from the Creative team and the needs of the Performance Marketing team)* Manage a team (local or offshore) to execute on the processes you have designed* Perform QA to ensure that the output is to specRequirements* 5-8 years of content management experience* 2 years of people management experienceSephora’s JD – More junior roleDate: Nov 24, 2020Location:San Francisco, CA, US, 94105Producer, Digital ProductionJob ID: 185518Location Name: CA-FSC SF Off (0174)Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)Job Type: Full TimePosition Type (Regular/Temporary): RegularJob Function: Digital/E-CommercePosition: Producer, Digital ProductionLocation: FSC-San Francisco, CADigital:Through original thinking, pioneering action, and disrupting the status quo, our Digital team has transformed the beauty retail industry. From social to mobile to site to in-store technology, Sephora is a leading digital player that builds innovative client experiences where the clients are always the focus. With a “Genius” designation on the L2 Digital IQ Index (seven years in a row), we’ll continue to set the pace for the industry…especially with you on our team.Your role at Sephora:As a Producer, you will be responsible for the management and organization of digital assets within a DAM system. Reporting to the Sr. Producer, you will develop and streamline processes, support system optimizations and strategy, user onboarding and training, work on taxonomy and tagging, oversee asset usage rights and online video publishing. In addition, you will:* Work closely with cross-functional and external partners to ensure consistency of file uploads, metadata, and adherence to procedures* Collaborate frequently with stakeholders to develop, document, and fine-tune processes, taxonomy, and tagging strategy* Assign appropriate metadata for assets to ensure accurate usage rights and file permissions* Develop and execute asset automation strategies leveraging machine learning and AI technology* Monitor and analyze reports to maintain quality standards, SLA’s, and identify areas for optimization* Act as main point of contact for asset usage requests, user support, and tool issues, working cross-functionally and with vendors to effectively resolve issues and escalate critical issues to Sr. Producer* Lead DAM trainings and maintain documentation to support onboarding of new users* Keep informed of digital asset management technology and trends* Support Sr Producer in roadmap projects that relate to DAM and website publishing* Manage and mentor direct reports* Perform other duties as identified and assignedWe’re excited about you if you have:* 4-6 years relevant experience working in website operations, creative/production* Highly organized with extreme attention to detail and excellent written and oral communication* Understanding of DAM and CMS platforms, taxonomy, metadata, SEO, ADA, asset rights management, machine learning, and website publishing* Experience using Adobe Creative Suite, Adobe Experience Manager or other digital asset management and content management systems* Knowledge of basic HTML* Meticulous data-driven nature* Strong project management skillsYou’ll love working here because:* The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.* The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.* The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)* The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.* The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and “Summer Fridays” (half-days every Friday between Memorial and Labor Day)…and so much more.* The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Working at Sephora’s Field Support Center (FSC)Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.Sephora’s goal is to create and nurture a safe and productive work environment for all. We are an equal opportunity employer that values diversity at our company and insists on creating a space where everyone feels they belong. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.COMPANY OVERVIEW:SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands – including its own private label, SEPHORA COLLECTION. Sephora’s curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world’s premier digital beauty destination.GlossierAt Glossier, we are committed to creating innovative digital experiences that our customers love. As a Digital Production Coordinator, you will work collaboratively with cross-functional partners in Digital Product, Marketing, Creative, and Brand teams to shape the workflows for creation, modification, and reviewing of content on Glossier’s website.The Digital Production Coordinator is responsible for driving impact for customers and our business by:* Owning the digital project management for content projects on the Glossier website, including product launches, landing pages, merchandising updates, and site initiatives.* Managing Glossier’s CMS platforms, content entry, and maintaining documentation.* Partnering closely with Marketing, Product Management, and Sales teams to define and verify functionality for planned digital projects.* Responsible for clear communication across the cross-functional teams to ensure that all team members are updated on digital project milestones, decisions, status, QA and delivery.* Maintaining an understanding of the Glossier site architecture, standards, and available resources in order to quickly diagnose best course of action for project execution.* Bringing a UX, customer-first, and data-driven mindset when weighing in on decisions.Six Month Expectations* Build and update web pages in Glossier’s CMS according to approved designs, content, and copy. Construct pages, enter text, place images, and coordinate QA across relevant groups for site updates and launches.* Support launch and content initiatives by serving as the digital content liaison across various teams at Glossier* Work closely with Creative Project Managers and Designers on asset delivery requirements, QA schedules and timelines. Shape and influence the workflow for site content updates and launches, and suggest improvements to the process* Work with creative, copy, and design teams to ensure assets and deliverables conform to digital formats* Suggest creative solutions when constraints are encountered and implement QA updates and fixes* Support seasonal merchandising, as well as campaign promo code creation, testing, and troubleshooting* Manage search results on glossier.comPreferred Skills And Qualifications* 2+ years of digital production experience, project management, or website operations* Experience with a content management systems (Contentful, WordPress, Solidus, Drupal, etc.)* An eye for design and the willingness to make recommendations based on CMS capabilities* An understanding of (and willingness to learn) web design best practices and concepts, including user experience, formatting, and content hierarchy* Basic understanding of HTML, CSS, and markdown* Strong collaboration skills and willingness to roll up your sleeves with designers, copywriters, marketing managers, and project managers* Aptitude for teaching others and providing support* Excellent time management and prioritization skills given many tasks and deadlinesWhat is Chegg?An ‘always on’ digital learning platform.Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.Why do we exist?Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, and Chegg Internships and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.Video Shorts – Life at Chegg: https://ift.tt/3c6F4m5 Great Place to Work!: https://ift.tt/3kUDsj7 Corporate Career Page: https://ift.tt/3rljeBE India: https://ift.tt/30k1jzl Israel: https://ift.tt/3qrZ2g6 is an equal opportunity employer

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