Medical Director, Mental Health Quality and Policy

The OpportunityThe Medical Director, Mental Health Policy and Quality is a Psychiatrist role responsible for policies and quality of our various mental health offerings. This role partners heavily with a variety of teams, including Product Development, Operations, Sales and Analytics, to ensure best-in-class medical quality across our mental health offerings. This role requires a combination of clinical subject-matter expertise blended with strong business acumen and abilities.Responsibilities* Serve as the clinical subject-matter-expert on mental health quality and policies* Review and continuously evolve mental health clinical practice guidelines* Develop scalable surveillance and feedback systems to foster improved MH quality* Under direction of the CMO, own the mental health program quality OKRs and develop measurement tools to demonstrate quantifiable improvements in our services.* Monitor member feedback and utilize data to improve MH care* Oversee expansion and governance of our MH network* Partner closely with a variety of internal teams, including product development, Operations, Sales and Analytics to ensure that our services are delivered based on member and market needs as well as regulatory requirements* In partnership with cross-functional teams, develop and refine clinical workflows, policies and quality requirements for assigned product(s)* Develop and execute clinician dashboards that evaluate key performance measures* Represent the company and product(s) externally to clients and investors, including participating in sales and client management presentations* Actively engage in the company’s physician leadership network, including sharing best practices, developing provider trainings and engagement activities and/or other networking opportunities* Actively maintain up-to-date knowledge on the evolving virtual care market and trends, and utilize this knowledge to continuously improve the clinical quality of our MH servicesCandidate Profile* Strong demonstrated business acumen with ability to effectively communicate clinical subjects to non-clinically trained audiences* Ability to set business goals and OKRs, and measurement milestones to achieve* Ability to thrive in fast moving, innovative corporate culture* Proven abilities to implement ideas and processes to improve patient experience* Team-player mindset with ability to drive projects forward* Experience and skill with public speaking, including with clients and prospects* Willingness and ability to travel for support of externally-facing Teladoc Health endeavors (e.g., sales meetings, policy events) (~25%)* Medical Degree in Psychiatry and Board certified* 7+ years of active clinical practice* Prior experience working in the tele-health field required* Prior experience working in a client and/or prospect-facing capacityWhy Join Teladoc Health?A New Category in Healthcare: ?Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.Focus on PEOPLE:? Teladoc Health has been recognized as a top employer?by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.Diversity and Inclusion:??At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.Growth and Innovation:? We’ve already made healthcare history, yet we remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding – we have a mother’s room in both our offices). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.#LI-Remote

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